Frequently Asked Questions

We’ve compiled answers to some of the most commonly asked questions about our services. We hope you find this resource helpful in understanding how we can assist you in enhancing your gym’s online presence. If you don’t find the answer to your question here, please don’t hesitate to contact us. We’re always available to provide additional information and tailor our services to meet your specific needs.

Our specialised website package, tailored for class based affiliates, boxes and functional fitness gyms, is priced with an initial sign-up fee of £995.00. Following this, a monthly payment of £95.00 is applicable for the continued provision of our services. This monthly fee covers ongoing support, updates, and maintenance to ensure your website remains at peak performance. To order, simply visit our pricing page or get in touch with us for any assistance you may need in the process

  1. Initial Consultation and Information Gathering: Once you’ve signed up, we’ll contact you to complete a comprehensive form. This will provide us with all the necessary details to tailor the design and development of your new website to your specific needs.

  2. Design Phase: Our team will then begin crafting the design of your website. We’ll ensure that no development proceeds until you’ve thoroughly reviewed and approved the initial design, guaranteeing that it aligns perfectly with your vision.

  3. Development and Testing: Following your approval, we’ll develop the website on a temporary server. This stage allows you to test and experience the website firsthand, ensuring everything functions as expected.

  4. Final Review and Adjustments: We will meticulously review and test every aspect of the website, incorporating any changes based on your initial feedback. This step is crucial to ensure your website is polished and ready for public viewing.

  5. Launch Preparation: Once the website meets our quality standards, it will be migrated to its permanent hosting environment and connected to your domain name. Further testing will be conducted, along with configuring security measures, speed optimisation, and other essential settings.

  6. Going Live and Ongoing Monitoring: With everything in place, your website will go live. Our team will continue to monitor its performance and functionality for the duration of your subscription, ensuring it remains in top condition.

  7. Continual Support and Updates: You are welcome to request amendments or additions at any time. We aim to complete these usually within 48 hours, ensuring your website stays current and effective.

Most websites typically take around 4 weeks to complete. However, please note that this timeline is highly dependent on how promptly we receive the necessary information and feedback from you. Timely communication and collaboration are essential to meet this timeframe.

No, there is a 1-month grace period while we are developing your website.

Yes, in accordance with our terms and conditions, we require a commitment to a 12-month term. This duration ensures that we can provide the highest quality service and support to effectively develop and maintain your website.

Yes, you will own your website. However, there is a minimum term of service of 12-months required before the website can be transferred from our servers.

Should you choose to host the website elsewhere after this period, please note that our licenses for tools like Elementor, Bricks Builder, SEOPress Pro, JetEngine, and any other premium WordPress plugins we use, will be removed. This could impact the functionality of your website. In such cases, you or your new website manager will need to purchase separate licenses for these tools to maintain the website’s full functionality.

Fully Managed’ truly means comprehensive care for your website. Any modification, be it an alteration, addition, or adjustment, is managed by us. Behind the scenes, we ensure your website’s security, perform daily backups, and optimise for rapid loading speeds for your visitors.

The value of our fully managed service becomes most apparent in your day-to-day operations. Whether you need to update with a new coach profile, publish a blog post, or modify membership prices, these are just a few examples of the frequent requests we seamlessly handle for you.

Absolutely. At Webwod, we meticulously craft each website with search engines firmly in mind. This includes everything from the underlying code structure to the content on your pages.

We proactively submit and consistently monitor your website across all major search engines. Our team stays abreast of the latest updates from these platforms, ensuring swift adaptations to maintain optimal search performance.

Much of this process occurs behind the scenes, so while you might not notice the day-to-day work, you can have complete peace of mind knowing that every aspect of search engine optimisation is expertly handled by Webwod.

Certainly! Our websites are designed to integrate smoothly with various CRM (Customer Relationship Management) systems. This connection ensures that your website and CRM work in tandem, optimising your business processes and enhancing member management. Let us know which CRM you use, and our team will take care of the technicalities, ensuring a seamless link between your website and your CRM system.

Absolutely! While our fully managed service means there’s no need for you to make changes yourself, we understand the desire for some level of personal control. If you wish to publish blog posts or post your daily WODs (Workout of the Day), we can certainly accommodate this. We offer bespoke solutions that allow you to manage these aspects easily, giving you the flexibility to update content directly while we take care of the rest.

Lead generation on your website is facilitated through several effective strategies:

  1. Easy-to-Use Contact Forms: We embed straightforward contact forms for visitors to request information or sign up for trials (free or paid). This user-friendly approach encourages potential clients to engage with your gym.

  2. Engaging Popup Notices: To capture the attention of visitors, we use well-timed popup notices. These are designed to motivate actions like requesting a free trial, effectively turning casual visitors into prospective leads.

  3. Facebook Pixel Integration: If you’re planning to run targeted ad campaigns, we incorporate the Facebook Pixel on your site. This tool is essential for retargeting, allowing you to track and reconnect with users who have previously interacted with your website. This strategy enhances the effectiveness of your advertising efforts, leading to higher conversion rates.

We understand that every gym has unique needs. Therefore, we are ready to customise our lead capturing approach to align perfectly with your specific requirements.”

Absolutely. We provide professional email accounts powered by Google (Gmail), offering you reliable and familiar email services. You can order custom email addresses, such as info@your-gym-name.com, directly within your customer account area. Each account is available at a reasonable fee of £10 per month, ensuring you have a seamless, professional way to communicate that aligns with your brand’s identity.

Not at all. While having professional photos and videos of your gym does yield an exceptionally better result, it’s not a necessity to start. We can source high-quality stock images for your website at no extra cost. However, if you decide to have professional photos and videos taken later, this would greatly enhance your website’s appeal. We recommend finding a local professional for this service, or you can contact us for recommendations to ensure your gym is showcased in the best light.

Yes, we offer a range of additional services to complement your website:

  1. Search Engine Optimisation (SEO)
  2. Social Media Management
  3. PPC (Pay-Per-Click) Advertising
  4. Branding
  5. Logo Design


Many of these services are available as add-ons during the sign-up process or can be ordered through your account area. For those services not listed as add-ons, or to discuss any specific requirements, simply reach out to us, and we’ll be happy to assist you in enhancing your online presence.

Pink letter 'A' against white background.

First impressions are everything and your website has a huge part to play in that - it's worth doing it right!

Ethan Pope & Nick Turver
Adira Performance / CrossFit Adira

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